Riverside Plumbing

Water heater died on a Sunday morning. Called at 8, replaced by 2. Mike explained the options without pushing the expensive one and the price matched the quote exactly.

Third company we called and the only one that turned up when they said they would. Fixed the slab leak in an afternoon and cleaned up so well you'd never know.

Honest people. Told me the disposal was fine and just needed resetting — didn't charge me a thing for coming out. That's why they'll get every call from now on.

Good work on the bathroom rough-in, fair price. Took a day longer than estimated but they kept me posted, which I appreciated.

Burst pipe at 11pm and someone answered the phone. Actually answered. They had it stopped within the hour.

Repiped the whole house. Big job, and they walked me through each stage. The crew were polite and tidy and my wife said she barely noticed they were here.

Quick, tidy, reasonable. Replaced two outdoor spigots and checked the main shutoff while he was there without me asking.

Solid work fixing our kitchen sink. Only reason it's four stars is the first appointment window was missed, but they called ahead and rebooked properly.

They found the real cause of a leak two other plumbers had guessed at. Charged for the diagnostic and nothing more until I approved the repair.

Sump pump replacement before the storm. Squeezed us in the same day and the basement stayed dry all weekend.

Work itself was fine and the leak hasn't come back. Scheduling was frustrating — I had to chase twice to get the appointment confirmed.

Second time we've used them. Same technician, remembered the house, straight to the problem. That continuity is worth a lot.