Chante' Kline
★★★★★Google
Oct 14, 1:13 PM
The staff was courteous & made me feel at ease. I had a CT with IV contrast & I am usually a very hard stick but it only took twice & there was actually no pain. They made everything so comfortable.
Reviews (100)
Barry Stanton
★★★★★Google
Oct 13, 10:34 PM
Excellent customer service. The staff explained the steps for the test so that you have a clear understanding about what will occur.
Susan Carmack
★★★★★Google
Oct 13, 9:49 PM
Very professional and caring.
TCBY18
★★★★★Google
Oct 12, 5:48 PM
Lovely place. Very clean, friendly front desk and radiologist is awesome too. Very friendly and makes you feel at ease. I would come here anytime for my radiology tests.
Response from the owner
Thank you! We are always happy to help!
Mary Sorial
★★★★★Google
Oct 8, 9:26 PM
No written review provided.
Gary Long
★★★★★Google
Oct 6, 12:46 PM
Courteous, very proficient. I was very impressed.
Response from the owner
Thank you, Gary!
Debra Freeman
★★★★★Google
Sep 21, 1:48 PM
Wonderful experience. I was in and out quickly. Also the staff was friendly and professional.
Response from the owner
Debra, Thanks for taking the time to leave us feedback, and for trusting us with your medical imaging needs!
Rebecca Cook
★☆☆☆☆Google
Sep 11, 7:28 PM
This place is a JOKE. drove one hour for an appointment that was cancelled due to the MRI machine not working. Wasted over half a tank of gas. In the last 2 weeks they have rescheduled me THREE times and now I have to drive 1.5 hours to another one of their clinics. The call center is still scheduling for MRIS and...
Response from the owner
Hello, We are truly sorry to have rescheduled you several times. Unfortunately, even the most sophisticated machines can go down for various regions, even at a new location. We have dedicated engineers working to get this back to our high standards so that we can get back to providing excellent patient care and imaging services to our Frederick community. Please note that we were not lying to patient and we were trying to be as transparent as possible. We were told by our engineers that the replacement part would be in and the scanner would be 100% operational, so we started rescheduling patients. However, at the last minute, we were notified that the replacement part got held up by FedEx due to weather in one of their distribution hubs. All of these were unfortunate but unforeseen circumstances. Again, we are truly sorry for the inconvenience this has caused you.
Dionne
★★★★★Google
Sep 11, 1:45 PM
"The receptionist, Erica was very professional and pleasant with processing my paperwork. The technician Tom was professional, pleasant and explained the process for my CT SCAN."
Kim Allen
★★★★★Google
Sep 10, 4:32 PM
Highly recommend! Everyone was friendly and professional. I had to contact the billing department about an insurance issue and they were professional and helpful. Andy from billing took the time to talk me through what was happening and helped me understand the process. He took a stressful situation and managed to...
Response from the owner
Thank you so much!!
EI
EDWARD IRONS
★★★★★Internal
Aug 29, 9:50 PM
Na
GM
GLORIA MINNI
★★★★★Internal
Aug 28, 11:04 PM
Everyone was extremely nice and professional. The CT tech took me.back immediately, explained the procedure and was very personable. I would definitely have other xrays etc done there.
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